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PRIVACY POLICY FOR VIMERSE LLC

Effective Date: October 15, 2025
Last Updated: October 15, 2025

1. INTRODUCTION

Welcome to Vimerse Studio. This Privacy Policy explains how Vimerse LLC ("Vimerse," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you use:

Collectively referred to as the "Service."

Our Commitment: We are committed to protecting your privacy and handling your personal information responsibly and in compliance with applicable laws, including the California Online Privacy Protection Act (CalOPPA), California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and the General Data Protection Regulation (GDPR) for our European users.

Contact Information:

Age Requirement: You must be at least 13 years old to use our Service. If you are between 13 and 17 years old, we recommend obtaining parental or guardian consent before using the Service.

2. INFORMATION WE COLLECT

2.1 Personal Information You Provide

Account Information:

Payment Information:

User Feedback:

Community Submissions (Optional):

2.2 Information We Collect Automatically

Generation Metadata:

Usage Analytics:

Technical Data:

Cookies and Tracking Technologies:

2.3 Information We Do NOT Collect

We want to be clear about what we don't collect:

3. COOKIES AND TRACKING TECHNOLOGIES

3.1 What We Use

On Our Website (vimerse.app):

Google Analytics (GA4):

Meta Pixel (Facebook):

Essential Cookies:

3.2 Cookie Duration

3.3 Third-Party Advertising and Tracking

We use Google Analytics and Meta Pixel to:

These services may track your activity across different websites for behavioral advertising purposes.

3.4 Your Cookie Choices

You can control cookies through:

Note: Disabling cookies may affect functionality of our Website.

3.5 Do Not Track (DNT) Signals

Our Website and App do not respond to "Do Not Track" (DNT) browser signals. We collect usage analytics and allow third-party tracking as described in this policy regardless of DNT settings.

4. HOW WE USE YOUR INFORMATION

4.1 Service Provision

4.2 Service Improvement

4.3 Communications

4.4 Marketing and Analytics

4.5 Legal Compliance

4.6 Legal Basis for Processing (GDPR - EU Users)

For users in the European Union, we process your personal information based on the following legal grounds:

5. HOW WE SHARE YOUR INFORMATION

5.1 We Do NOT Sell Your Personal Information

We do not sell, rent, or trade your personal information to third parties for monetary consideration.

5.2 Third-Party Service Providers

We share information with trusted service providers who help us operate our Service:

Paddle Billing (Payment Processing):

Google Analytics (Website Analytics):

Meta (Facebook) Pixel (Advertising):

Kit.com (Email Marketing):

Resend (Email Marketing):

Third-Party APIs (User-Connected):

You directly connect to these services using your own API keys stored locally on your device:

We do not access, collect, or store your API keys. Data sharing with these services is governed by their respective privacy policies.

5.3 Community Features

When you voluntarily submit videos to our community platform:

5.4 Legal Requirements

We may disclose your information if required to:

5.5 Business Transfers

If Vimerse is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you via email and/or prominent notice on our Service.

6. DATA STORAGE, SECURITY, AND RETENTION

6.1 Where Your Data is Stored

Local Storage (Your Device):

Our Servers (United States):

Third-Party Servers:

6.2 International Data Transfers

If you are located outside the United States, your information will be transferred to and processed in the United States. We implement appropriate safeguards to protect your information in compliance with applicable laws, including GDPR for EU users.

For EU Users: We rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission to protect your data when transferred outside the EU.

6.3 Security Measures

We implement industry-standard security measures:

No System is 100% Secure: While we strive to protect your information, no internet transmission or electronic storage is completely secure. You use our Service at your own risk.

6.4 Data Retention Periods

Data Type

Retention Period

Account Data

While account is active + 90 days after deletion request

Generation Metadata

Retained indefinitely for service improvement

Usage Analytics

26 months (Google Analytics 4 default)

Crash Reports

24 months

Email Marketing Data

Until you unsubscribe + 90 days

Payment Records

Per Paddle Billing's retention policy

Community Submissions

Until you request removal

Project Files (Local)

Until you delete from your device (we don't store these)

After retention periods expire, we will delete or anonymize your information unless required by law to retain it longer.

7. YOUR RIGHTS AND CHOICES

7.1 Rights Available to All Users

Access Your Information:

Correct Your Information:

Delete Your Account:

Marketing Communications:

Usage Analytics and Crash Reports:

7.2 California Residents (CCPA/CPRA Rights)

If you are a California resident, you have additional rights:

Right to Know:

Right to Delete:

Right to Correct:

Right to Opt-Out:

Right to Non-Discrimination:

Sensitive Personal Information:

To Exercise Your Rights:

7.3 European Union Users (GDPR Rights)

If you are located in the European Union, you have these additional rights:

Right to Access:

Right to Rectification:

Right to Erasure ("Right to be Forgotten"):

Right to Restrict Processing:

Right to Data Portability:

Right to Object:

Right to Withdraw Consent:

Right to Lodge a Complaint:

To Exercise Your Rights:

7.4 Response Times

We will respond to all valid requests within 30 days. If we need additional time, we will notify you of the extension and the reason.

8. CHILDREN'S PRIVACY

8.1 Age Requirement

Our Service is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13.

8.2 Parental Consent

If you are between 13 and 17 years old:

8.3 If We Learn of Underage Users

If we discover we've collected information from a child under 13:

8.4 COPPA Compliance

We comply with the Children's Online Privacy Protection Act (COPPA). We do not:

9. CHANGES TO THIS PRIVACY POLICY

9.1 How We Update

We may update this Privacy Policy from time to time to reflect:

9.2 How We Notify You

When we make material changes, we will notify you by:

9.3 Your Acceptance

Continued use of our Service after changes become effective constitutes your acceptance of the updated Privacy Policy. If you do not agree with changes, you should discontinue use and may request account deletion.

9.4 Prior Versions

You can request previous versions of our Privacy Policy by contacting [email protected].

10. THIRD-PARTY LINKS AND SERVICES

10.1 External Links

Our Service may contain links to third-party websites, services, or applications. We are not responsible for:

10.2 Third-Party Privacy Policies

We encourage you to review privacy policies of:

10.3 API Services

When you connect third-party APIs using your own keys:

11. ADDITIONAL DISCLOSURES

11.1 Business Contact Information

Our business contact details are:

11.2 EU Representative

We do not currently have an EU representative as we do not meet the thresholds requiring one under GDPR. EU users can contact us directly at [email protected].

11.3 Data Protection Officer

We do not currently have a designated Data Protection Officer as we do not meet the thresholds requiring one under GDPR. Privacy inquiries can be directed to [email protected].

11.4 California "Shine the Light" Law

California Civil Code Section 1798.83 permits California residents to request information about disclosure of personal information to third parties for direct marketing. We do not disclose personal information to third parties for their direct marketing purposes.

11.5 Nevada Privacy Rights

Nevada residents have the right to opt-out of the sale of covered personal information. We do not sell personal information as defined under Nevada law.

12. CONTACT US

12.1 Privacy Questions

For questions about this Privacy Policy or our privacy practices:

12.2 Data Rights Requests

To exercise your privacy rights (access, deletion, correction):

12.3 EU Complaints

EU users can lodge complaints with their local supervisory authority:

12.4 Response Time

We aim to respond to all inquiries within 30 days.

13. CONSENT

By using our Service, you consent to:

If you do not agree, please do not use our Service.

END OF PRIVACY POLICY

SUMMARY (For Quick Reference)

What We Collect:

What We Don't Collect:

How We Use It:

Your Rights:

Third Parties:

Contact: [email protected]